#FirstWednesday - Virtual Voice Of Customer (VVOC): How to conduct customer intelligence using web-conferences am 01.12.2021

Die Veranstaltung wird in englischer Sprache abgehalten.

Abstract:
The AIM Institute has taught tens of thousands of B2B professionals how to interview customers in-person and through web-conferences (since 2009). Because of today’s travel restrictions, they’ve now taken their virtual VOC (VVOC) methods to the next level… so you can too!

Join Dan Adams, founder of AIM, as he explains 10 advantages of Virtual VOC… and 8 tips for becoming a VVOC pro. You can use these difficult times to build new skills, impressive capabilities and customer insights. Learn now so you can exit the downturn on a growth trajectory: Plan to start fast and leave skid marks! Participants will receive a copy of AIM’s new white paper, Virtual VOC.


Speaker Bio:
Dan Adams is the Founder and President of The AIM Institute, and author of New Product Blueprinting: The Handbook for B2B Organic Growth. He is a chemical engineer and holder of many patents and innovation awards, including a listing in the National Inventors Hall of Fame. One of the foremost experts in B2B innovation, Dan has taught B2B professionals in every region of the world in hundreds of workshops. An award-winning speaker, he has lectured at Wharton’s Executive MBA program and other North American & European universities, and is a popular industry keynote speaker.

Teilnahmegebühr:
Die Teilnahmegebühr beträgt 100,00 € zzgl. MwSt. (50,00 € zzgl. MwSt. für Studenten und Azubis - diese melden sich bitte ausschließlich per E-Mail an. Für dcif-Mitglieder ist die Teilnahme kostenfrei!) Bitte beachten Sie, dass die Anmeldung zur Veranstaltung und eine eventuelle Stornierung einen nicht unerheblichen Bearbeitungsaufwand in der Geschäftsstelle verursachen. Deshalb berechnen wir für die Stornierung einer Anmeldung 40,00 EUR.